Panasonic SR-DG102 5-Cup Rice Cooker, White

From Panasonic
	Price: $99.99
Similar Items No Similar Items.	Accessories No Accessories.
Features - 5-cup rice cooker with push-button controls and various menu options - 12-hour keep-warm mode; 12-hour delay timer; auto shut-off - Detachable power cord; carry handle; removable pan for quick cleanup - Measuring cup, rice scoop, and user manual included - Measures 13 by 9-4/5 by 8-1/5 inches; 1-year limited warranty Product Description Panasonic 5-Cup (uncooked), Gray non-stick coated pan, White w/gray LCD readout color, Domed Lid with Moisture Cap, 12-hour Clock Timer, Automatic Cooking, 12-hour Keep Warm, Auto Shut-off, 7-menu settings, Deluxe Steaming Basket included, Detachable Power Cord, Print Water Level, White finish, Carry handle, Measuring-Cup and Rice Scoop included. Customer Reviews Outstanding Rice Cooker better than any Zojirushi Date: 2009-11-07 | Rating: 5 I don't know what the other reviewer was doing wrong but my oatmeal came outstanding and the brown rice come out equally well. A very easy to use rice cooker with many advanced features that the Zojirushi does not have. I paid $180 dollar Zojiushi that played Mozart when the rice was done and died shortly after one year(along with a Zojirushi bread maker); I think I will stick with Panasonic which are more dependable especially having using them for the last 20 years with no problem, just great rice Item not included as advertised - Panasonic Rice Cooker handled through Ritz Camera Date: 2009-11-08 | Rating: 2 At the end of September, I ordered a Panasonic Rice Cooker from Amazon. Amazon advertised, and still advertises, at least as of today, that a Deluxe steaming basket would be included. This order from Panasonic was ordered through Ritz Camera. However, the steaming basket was not included in the order. I contacted Ritz Camera, but they insisted that the steaming basket was not originally meant to be included. I told them that it was advertised as being part of the ordered product. They told me to contact the manufacturer. A series of phone calls included connections with switchboards in India and the Philippines. (I will let Lou Dobbs deal with the issue of jobs being out-sourced to other countries while many Americans face unemployment. That is another issue.) Only a few calls were answered by home-grown Americans, even though the product is sold by Panasonic but handled by Ritz Camera. Nothing was resolved by telephone. During the last call, the phone answerer, supposedly representing the manufacturer, blamed Amazon. However, I cannot contact Amazon directly. Had Ritz Camera merely sent the steaming basket as advertised, the problem would have been terminated. However. Ritz sent me a $25 coupon which can only be redeemed for future orders, and only after purchasing something again online. The coupon is useless to me. Ritz asked me to remove my negative review, but the $25 coupon was not sufficient impetus for me to do so. Part of the attraction of the rice cooker as originally advertised was the steaming basket. I used to be in the advertising business many years ago, so I realize the seriousness of false advertising. However, I do not blame Amazon, because Amazon has always made good on problems with orders. I have been a good customer and have even written many reviews of DVD films and books. Amazon, in my view, in a good company. They make good on their promises and allow even negative reviews of films and other products to be shown to the public, unedited. I do have a problem with a product that is not delivered as advertised. Let the buyer beware. Not for oatmeal (porridge) Date: 2009-06-24 | Rating: 1 I bought this cooker for cooking brown rice and steel cut oats. The brown rice came out acceptable, but nothing to write home about. I tried oats twice and both times it was a disaster. It boiled over and caused a huge mess even though I followed the porridge instructions perfectly. Well, I think I did. It may have the worst English translation that I've ever read. "After the beef sound, the rice cooker will automatically switch to keep warm mode." Mooooo! I'm returning this thing today.